We complete most tasks within 24 hours during business days. If you request a task over the weekend, we will generally take care of it on Monday morning unless we deem it to be urgent. We reserve the right to prioritize tasks based on the need of clients. You’d...
First, we need to check your details and activate your account. If you are using our hosting, we will need to transfer your site to our hosting plan and change the DNS with your registrar which may take a few days. Once that is done, you are welcome to submit your...
Most jobs are completed Monday to Friday, during business hours and overnight. We monitor incoming tasks over the weekend, so if there’s an urgent technical issue, our monitors will call in a Sandman support resource for extra help.
