Website Support Services

Our goal is get you out of the website support business so you can focus on serving your clients and customers. We don’t put a stop watch on your support requests, but will use the list below as a guide in accepting requests from you.

Website Support Services

Our goal is get you out of the website support business so you can focus on serving your clients and customers. We don’t put a stop watch on your support requests, but will use the list below as a guide in accepting requests from you.

These Tasks Are IN SCOPE

  • Add Facebook Tracking Pixels
  • Backup your website
  • Change images and sliders (you provide the image)
  • Check google indexing
  • Check page size and load time
  • Clean/remove malware (30 minutes max)
  • Clean up SPAM
  • Configure DNS
  • Configure MX records
  • Configure a plugin
  • Create a child theme
  • Fix your white screen of death (30 minutes max)
  • Fix issues after a WordPress core update (30 minutes max)
  • Improve your site security
  • Improve your site speed
  • Install a caching plugin
  • Install a plugin
  • Install a favicon
  • Make changes to the header, sidebar, and other sections of the site
  • Optimize images for web
  • Prevent SPAM
  • Recommend a plugin
  • Recover a hacked site (30 minutes max)
  • Setup redirects
  • Set up email accounts
  • Solve alignment issues on page layouts
  • Tweak your CSS
  • Update a plugin
  • Update your theme
  • Update WordPress core files
  • Upload blog posts (one at a time)

These Tasks Are OUT OF SCOPE

  • Adding custom functionality to a plugin
  • Building site backlinks
  • Boost page ranks
  • Build a new website
  • Create a Google Business listing
  • Create page templates
  • Create a plugin
  • Create images
  • Configure SSL
  • Configuring a new theme
  • Design new pages or page layouts
  • Increasing site traffic
  • Make your site mobile responsive
  • Some payment gateway configurations
  • Paid marketing
  • Recommend a theme
  • Remove theme customizations
  • Research previous theme customizations
  • Resolve WooCommerce conflict with theme
  • Set up a new theme
  • Site migration between hosts
  • Transfer a non-WP site to WordPress
  • Update customized WooCommerce
  • Update a highly customized theme
  • Website consulting
  • Working with sites hosted by WordPress.com

Select a Plan

Sleep Like a Rock

Our best solution for e-commerce sites, global businesses or leaders desiring the best in internet security.

Sleep Like a Baby

Great solution for e-commerce sites or security conscious leaders.

Good Night's Sleep

Good starter solution for secure sites that don't require many changes.

Compare Plans

Compare the features of our WordPress website hosting and maintenance plans to identify the one that best suits your business and need for a restful night's sleep.

Getting a restful night's sleep is possible when
you're confident that your website is secure, up-to-date and ready to WOW your prospects and clients.

See the Plans